Question 1

How do I book an appointment?

Accepted Answer

Booking an appointment is easy! Simply click “Book Now” on my website, and you’ll be redirected to The Standard’s booking platform. First, choose the service that best fits your needs. Then, in the Staff section, select my name (Kaitlyn) to ensure you’re booking with me. From there, pick a date and time that works best for you.

If you have trouble booking online or experience any technical issues, don’t worry! You can also:
📞 Call The Standard in Suwanee at 770-904-9800 to book directly.
💌 Reach out to me on social media—I’m happy to assist!
📝 Fill out the contact form on my website, and I’ll personally help you schedule your appointment.

I can’t wait to see you in my chair! 💇‍♀️✨

Question 2

What are your hours?

Accepted Answer

I’m available for appointments Wednesday through Saturday.

Wednesday – 10:00 AM to 7:00 PM
Thursday – 10:00 AM to 7:00 PM
Friday – 10:00 AM to 5:00 PM
Saturday – 9:00 AM to 3:00 PM

Question 3

What's your pricing?

Accepted Answer

You can find starting prices listed on The Standard's Services Page.(https://www.thestandardsuwanee.com/services) For a more accurate quote based on your specific hair goals, feel free to send me a message or email—I’m happy to chat and help figure out what’s best for you!

Question 4

Where are you located?

Accepted Answer

I work at The Standard Salon in Suwanee.

The Standard Salon
677 Main St Suwanee, GA 30024

Question 5

Do you accept walk-ins or appointment only?

Accepted Answer

Walk-ins are welcome, but availability is not guaranteed as my schedule fills up quickly. It’s recommended to book in advance to secure your spot.

Question 6

What is your Cancellation and No-Show policy?

Accepted Answer

I kindly ask that you give at least 24 hours’ notice if you need to cancel or reschedule. After three no-shows, I’ll require a 50% deposit for all future appointments to secure your spot. Thank you for your understanding and for helping me keep things running smoothly!

Question 7

What if I'm running late?

Accepted Answer

I understand that things happen! There’s a 15-minute grace period, but please note that if you’re running late, your appointment may be shortened to stay on schedule for others. I appreciate your understanding and will do my best to accommodate you!

Question 8

Do you offer consultations?

Accepted Answer

Yes, I offer complimentary 15-minute consultations! If you’re considering a big change, like a color transformation, I highly recommend scheduling a consultation first to discuss your vision and ensure we’re on the same page before booking your appointment.

Question 9

What should I do if I'm not happy with my hair?

Accepted Answer

If you’re not completely happy with your hair, please let me know within 7 days of your appointment, and I’ll be happy to make it right by offering a complimentary redo. Your satisfaction is my priority!

Question 10

How often should I book a haircut or color refresh?

Accepted Answer

For haircuts, I recommend booking every 12-16 weeks. For a root touch-up, it’s best to come in every 4-6 weeks. Highlights should be refreshed every 6-8 weeks, while balayage can be done at your discretion, as it’s a low-maintenance, lived-in technique that grows out beautifully.

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